When the system needs to let you know that an office user or engineer has sent you a message, or the system needs to remind you of an event or task you have set up as a reminder this happens through notifications.

You will see notifications arrive by the number in the orange circle next to your avatar picture increasing by one. In the screenshot below we can see that I have 3 notifications.

• Clicking on notifications will open a pop-out list.
• This list contains messages or reminders that have come in and allows you to interact with these items straight from the notifications pop-out.

Messages

• A message notification will show the sender & the subject line of the message.
• Clicking on the notification will open the message so that you can read it.
• Hovering your mouse over the message notification will show two further functions – ‘mark as read’ and ‘reply’.
• Clicking ‘mark as read’ will update the status of the message to ‘read’ and remove the notification.
• Clicking ‘reply’ will open the messages screen and allow you to start typing a reply.

Reminders

• A reminder notification shows the reminder type as well as the due date & time of the reminder.
• Clicking on the notification will open the reminder screen to show you the detail of the reminder.
• Hovering your mouse over the reminder displays two further options – ‘Dismiss Reminder’ and ‘Snooze Reminder’.
• Clicking ‘Dismiss Reminder’ will remove the notification and not remind you of this again.
• Clicking ‘Snooze’ will remove the notification for a period of time. When you click the ‘Snooze’ button a box appears for you to select the length of time you want this notification to be removed for e.g. 15 minutes