With any system, especially one as vital to your operations as ServiceSight, you need to be sure you are getting the most out of it. This is done through training on the system features and then backed up by a class-leading support desk.
What’s included in my monthly subscription?
- ServiceSight system – including Dashboard, Customers, Contacts, Jobs, Planner Board & Planner Map, Reminders, Messages & Invoices.
- Help System (both in app & separate website) – including a searchable Knowledge base, training video channel & feature articles covering all aspects of the system.
- Email Support – contact support@servicesight.com for help & assistance. Emails will be responded to by the end of the next working day
Optional Extras
We also offer optional training packages to supplement your knowledge of the system. These can either be delivered online or in person at your premises if you prefer.
Online Training Sessions
| Basic Configuration
Invoice Branding, Job Types, Labour Rates, Users & Engineers, Phrase Book |
£100 |
| Full Configuration
As above plus Activity Types, Material Types, Reminder Types, Cancel Reasons, Settings Review, Job Titles, Tax Rates & Security Roles |
£200 |
| Customer, Site & Contact Operations | £100 |
| Reminder & Warning Notes | £100 |
| Job Management | £100 |
| Engineer Planning | £100 |
| Engineer Mobile App Operations | £100 |
| Job Completion & Invoicing | £100 |
Online Training Packages
| Jobs Pack
Job Management Engineer Planning Engineer Mobile App Operations Job Completion & Invoicing |
£500 |
| CRM Pack
Customers, Sites & Contacts Operations Reminders & Warning Notes |
£150 |
| Total Pack
Full Configuration Job Management Engineer Planning Engineer Mobile App Operations Job Completion & Invoicing Customers, Sites & Contact Operations Reminder & Warning Notes Messaging |
£700 |
| The Total Pack can also be delivered on site if preferred | £1000 |
Please contact support@servicesight.com for further details or to book a training session.
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